Every murti carries a story. Yours begins here.
Before it reaches your doorstep, your murti passes through hands that treat it as more than a product โ because for the family receiving it, it never was one.
FAQ
Before You Order โ Honest Answers
What material is this murti made of? Is it marble or stone?
Our murtis are handcrafted from premium poly-resin, hand-finished by artisans. Resin allows fine detailing that stone can't hold at this size โ and it's lighter, so it ships safely. Exact material and weight are on each product page under Weight & Material.
Will it look exactly like the photos? Colours look too good to be true.
What you see is the actual product we photograph โ no heavy editing. Since every piece is hand-finished, there can be a very slight variation in shade or texture from piece to piece. That's the mark of handwork, not a defect.
It says 4 inch / 5 inch โ will it look too small in my mandir?
Please check the exact height and width on the product page and measure your mandir shelf once before ordering โ 4โ5 inches is palm-sized, ideal for home mandirs, office desks and car dashboards. Want a bigger size? WhatsApp us at +91 9512224555.
What if the murti arrives broken?
Please take a video while unboxing (mandatory) and send it within 48 hours on WhatsApp or email. We'll send a free replacement โ no extra cost. Every murti is quality-checked and double-boxed, so breakage is rare.
Do you have Cash on Delivery? Do I pay the full amount at delivery?
Yes, COD is available across India. You pay just โน59 while placing the order (to confirm it's genuine) and the rest in cash at delivery. The โน59 is fully adjusted in your total โ not an extra charge.
Is prepaid payment safe? Why pay online instead of COD?
All payments are 100% secure and encrypted (UPI, cards, wallets, netbanking). Prepaid orders get an extra โน99 OFF and are dispatched on priority. Any failed payment auto-refunds within 5โ7 business days.
Money got deducted but no order confirmation. What now?
Don't worry โ this usually means the payment is stuck with the bank. If no confirmation arrives in 30 minutes, WhatsApp us at +91 9512224555 with a screenshot. The order is confirmed manually or the amount auto-refunds within 5โ7 business days.
How many days will delivery take to my city?
We dispatch within 1โ3 business days; delivery takes 2โ7 working days by pincode โ we ship every pincode in India, free. Tracking link comes on SMS/Email/WhatsApp at dispatch. Urgent? Next-day delivery is possible at extra charge โ WhatsApp before ordering.
Is this website genuine? Will I actually receive my order?
Aaradhyam has served 1,000+ families across India โ read verified customer reviews (with photos) on every product page. Our only official contacts are support@aaradhyam.com and +91 9512224555.
Is the murti already blessed? Is pran pratishtha done?
No โ and that's how it should be. Pran pratishtha is a deeply personal ritual performed by you or your family priest when you welcome the murti home. We deliver it crafted with shraddha; the blessing belongs to your home.
How do I clean it? Will the colour fade?
Wipe gently with a soft dry cloth โ no water, chemicals or long harsh sunlight. Cared for this way, the finish stays rich for years. Avoid abhishek (water/milk rituals) on resin murtis.
Can I gift this? Is the packaging gift-ready?
Absolutely โ murtis are a loved gift for housewarmings, weddings, Diwali and office gifting. Every piece comes in protective premium packaging. For bulk gifting (10+ pieces) we offer special pricing โ WhatsApp us first.
Can I cancel or change my order after placing it?
Yes โ within 24 hours (before it's packed). After that, cancellation isn't possible as each order goes into careful packing and dispatch. To cancel or change the address, WhatsApp +91 9512224555 with your order number.
I changed my mind after receiving it. Can I return it?
Since murtis are spiritual products, we don't accept change-of-mind returns โ only damaged, defective or wrong items (free replacement with unboxing video). This keeps every murti that reaches a home untouched and pure.