Every murti carries a story. Yours begins here.
Before it reaches your doorstep, your murti passes through hands that treat it as more than a product — because for the family receiving it, it never was one.
FAQ
Before You Order — Honest Answers
What material is this murti made of? Is it marble or stone?
Our murtis are handcrafted from premium poly-resin, hand-finished by artisans. Resin allows fine detailing that stone can't hold at this size — and it's lighter, so it ships safely. Exact material and weight are on each product page under Weight & Material.
Will it look exactly like the photos? Colours look too good to be true.
What you see is the actual product we photograph — no heavy editing. Since every piece is hand-finished, there can be a very slight variation in shade or texture from piece to piece. That's the mark of handwork, not a defect.
It says 4 inch / 5 inch — will it look too small in my mandir?
Please check the exact height and width on the product page and measure your mandir shelf once before ordering — 4–5 inches is palm-sized, ideal for home mandirs, office desks and car dashboards. Want a bigger size? WhatsApp us at +91 9512224555.
What if the murti arrives broken?
Please take a video while unboxing (mandatory) and send it within 48 hours on WhatsApp or email. We'll send a free replacement — no extra cost. Every murti is quality-checked and double-boxed, so breakage is rare.
Do you have Cash on Delivery? Do I pay the full amount at delivery?
Yes, COD is available across India. You pay just ₹59 while placing the order (to confirm it's genuine) and the rest in cash at delivery. The ₹59 is fully adjusted in your total — not an extra charge.
Is prepaid payment safe? Why pay online instead of COD?
All payments are 100% secure and encrypted (UPI, cards, wallets, netbanking). Prepaid orders get an extra ₹99 OFF and are dispatched on priority. Any failed payment auto-refunds within 5–7 business days.
Money got deducted but no order confirmation. What now?
Don't worry — this usually means the payment is stuck with the bank. If no confirmation arrives in 30 minutes, WhatsApp us at +91 9512224555 with a screenshot. The order is confirmed manually or the amount auto-refunds within 5–7 business days.
How many days will delivery take to my city?
We dispatch within 1–3 business days; delivery takes 2–7 working days by pincode — we ship every pincode in India, free. Tracking link comes on SMS/Email/WhatsApp at dispatch. Urgent? Next-day delivery is possible at extra charge — WhatsApp before ordering.
Is this website genuine? Will I actually receive my order?
Aaradhyam has served 1,000+ families across India — read verified customer reviews (with photos) on every product page. Our only official contacts are support@aaradhyam.com and +91 9512224555.
Is the murti already blessed? Is pran pratishtha done?
No — and that's how it should be. Pran pratishtha is a deeply personal ritual performed by you or your family priest when you welcome the murti home. We deliver it crafted with shraddha; the blessing belongs to your home.
How do I clean it? Will the colour fade?
Wipe gently with a soft dry cloth — no water, chemicals or long harsh sunlight. Cared for this way, the finish stays rich for years. Avoid abhishek (water/milk rituals) on resin murtis.
Can I gift this? Is the packaging gift-ready?
Absolutely — murtis are a loved gift for housewarmings, weddings, Diwali and office gifting. Every piece comes in protective premium packaging. For bulk gifting (10+ pieces) we offer special pricing — WhatsApp us first.
Can I cancel or change my order after placing it?
Yes — within 24 hours (before it's packed). After that, cancellation isn't possible as each order goes into careful packing and dispatch. To cancel or change the address, WhatsApp +91 9512224555 with your order number.
I changed my mind after receiving it. Can I return it?
Since murtis are spiritual products, we don't accept change-of-mind returns — only damaged, defective or wrong items (free replacement with unboxing video). This keeps every murti that reaches a home untouched and pure.
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